Terms of Service

The service is operated by Adsinar Advisory, a Malaysian accounting practice. When these terms say "we", they mean Adsinar Advisory. "You" means the firm that holds the workspace account, and everyone you give access to it.

If you create a workspace on behalf of a firm, you confirm you are authorised to accept these terms for that firm.

Everything you put into the system — client records, financial figures, documents, payroll data — remains yours. We do not claim ownership of it, we do not sell it, and we do not use it to train anything.

You can export your client data at any time from Information → Export, in a JSON file you can read and re-import. We do not hold your data hostage to keep you subscribed.

The system performs statutory calculations — EPF, SOCSO, EIS, PCB, capital allowances, tax computations — using rates and rules current at the time of each release. Rates change. You remain responsible for the figures you submit to LHDN, KWSP, PERKESO and SSM.

Some figures are explicitly labelled as estimates in the system, PCB most importantly. Where the system says a figure is an estimate, confirm it with the relevant agency before submitting.

The software is a tool used by qualified people. It does not replace professional judgement, and using it does not transfer your professional responsibility to us.

You are responsible for who you invite into your workspace and what role you give them. Staff, clients and administrators see different things; that separation only works if you assign roles honestly.

Keep passwords private. Tell us promptly if you believe an account has been compromised, and change the password immediately.

New workspaces begin with a free trial. After the trial, continued use requires an active subscription at the plan price shown when you subscribed.

You can cancel at any time. Cancelling stops future charges; it does not refund the current period. Export your data before you cancel.

We aim to keep the service running and we take regular database backups, but we do not promise uninterrupted availability. Maintenance, upgrades and failures happen.

Keep your own copies of anything you cannot afford to lose. The export function exists for this reason.

To the extent Malaysian law allows, our total liability arising from your use of the service is limited to the fees you paid in the twelve months before the claim.

We are not liable for penalties, interest or assessments imposed by any authority arising from figures you submitted, whether or not the system helped produce them.

You may stop using the service at any time. We may suspend or close an account that is used unlawfully, that attempts to reach another firm’s data, or that remains unpaid after notice.

After closure we retain your data for a limited period so it can be restored if the closure was a mistake, then delete it.

These terms are governed by the laws of Malaysia, and the Malaysian courts have jurisdiction over any dispute arising from them.